Technology That Delivers for Global Insurers

In today’s interconnected global economy, leading insurers recognise that staying ahead requires more than operational excellence alone — it demands the delivery of high-quality, accessible healthcare while carefully controlling costs. To meet these complex demands, international insurers trust PLEXIS, whose next-generation payer platform provides a truly comprehensive solution: centralised core administration, robust cost containment tools, rich analytics, culturally responsive features, seamless enrolment, digital workflows, and much more.

At Smartchoice Technology, we’re proud to represent PLEXIS in South Africa, bringing these globally proven innovations closer to insurers across Africa and the wider international market.

A Platform Built for the Global Stage

PLEXIS empowers international insurers with a suite of capabilities specifically designed to modernise healthcare administration and improve business agility.

Centralised Core Administration

Supports multiple lines of business: major medical, fully insured products, life, disability, travel, and more

Flexible commission management and premium billing

Advanced network management to streamline collaboration between providers and members.

Culturally Responsive Features

Member-first service delivery

Multi-language and multi-currency support

Tailored portals for clients, providers, and members

Global Enrolment Solutions

Advanced enrolment capabilitiess

Support for international addresses

Custom diagnosis and procedure coding

End-to-end transparency

Centalised premium and claims data

Proven Experience that Builds Confidence

With more than 20 years of experience, PLEXIS has earned its reputation for delivering integrated clinical, financial, and administrative platforms to insurers operating in over 15 countries, including markets in Asia, the Middle East, Africa, and Latin America. Many of these insurers sought an alternative to outdated legacy systems—systems that struggled with multi-currency support, were limited to US-based claims, or could not adapt to international coding standards.

Through modernisation, insurers dramatically reduce manual data entry, speed up claims processing, and enhance customer satisfaction. Furthermore, PLEXIS’s expertise in developing robust electronic import and export workflows — whether through custom formats or standardised X12 EDI protocols — ensures that insurers streamline operations, cut unnecessary costs, and deliver greater value to their members.

A Trusted Partner for Global Growth

Together, PLEXIS and Smartchoice Technology offer insurers the confidence to navigate the complexities of international healthcare administration — with efficiency, precision, and scalability at the heart of every solution.

In an era where innovation is essential, our partnership ensures that insurers are not only ready for today’s challenges but are equipped to seize tomorrow’s opportunities.