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Healthcare administration shouldn’t be a barrier to delivering exceptional care. At Smartchoice Technology, we’re redefining what’s possible for medical schemes, administrators, and providers across South Africa. By drawing on tested global health administration solutions and combining them with our local expertise, we transform complex processes into seamless operations — so you can focus on what really matters: your members.
In an era of rising costs and increasing regulatory complexity, our fully integrated platforms provide the clarity and control you need. We understand the unique challenges facing South African medical schemes:
Our technology bridges these gaps through intelligent automation, real-time data integration and proven interoperability – all tailored for our local healthcare landscape.
Smartchoice Technology brings together globally proven health administration capabilities, strengthened with local delivery, compliance, and support. Our integrated platforms offer:
Our clients typically see measurable improvements within 3-6 months:
| Metric | Average Improvement |
|---|---|
| Claims processing time | 40-60% faster |
| Administrative errors | 30-50% reduction |
| Provider payment cycles | 25-35% quicker |
| Member satisfaction scores | 20+ point increase |
Our partners solutions have powered some of the most complex healthcare administration environments in the United States — from state Medicaid programmes to large Medicare Advantage plans.
Through Smartchoice Technology, these tested global solutions are being localised for the South African market. With our Johannesburg-based delivery team, regulatory compliance expertise, and regional partnerships, we ensure that innovations with proven global impact are anchored in local execution capacity.
What really differentiates Smartchoice?
Whether you're managing thousands or millions of members, our flexible, cloud-ready infrastructure ensures efficient claims adjudication, real-time data processing, and system-wide interoperability. With automated workflows, configurable business rules, and API-driven integrations, the platform adapts to your organisation’s needs—both today and in the future.
Scale with confidence—choose Smartchoice Technology and the PLEXIS Platform for a future-ready healthcare administration solution.
The Smartchoice-enabled PLEXIS Platform puts control in your hands with intuitive self-service tools designed to enhance efficiency, reduce administrative burden, and improve member and provider engagement. Our platform offers secure, user-friendly portals that allow members to manage their benefits, providers to track claims and payments, and administrators to configure workflows and automate processes—all without IT intervention.
SCT-Plexis Platform stands out as an exceptionally adaptable solution, meticulously engineered to align with your organisation's unique requirements. It's not just News; it's a bespoke solution that molds to the contours of your operational needs, ensuring that every aspect of your service delivery is optimised for excellence.
The SCT-Plexis platform redefines flexibility in benefit plan management, offering unmatched configurability. It streamlines the administration of members/groups, custom benefit classes, fee schedules, gap, and co-payments with ease. Empower your organisation with Plexis—where managing healthcare benefits is simplified, precise, and efficient.