Canopy Care - Advanced Managed Care Platform

Enhancing Patient Engagement and Reducing Costs.

How Canopy Care Management Empowers Health Plans.

In today’s healthcare landscape, achieving efficient care coordination while controlling costs is a top priority for health plans. At Smartchoice, we understand the critical need for solutions that not only streamline workflows but also improve patient outcomes. That’s where Canopy Care Management comes in.

Why Coordinated Care Matters.

Effective healthcare requires seamless collaboration between providers, medical schemes, and patients. The Canopy Care Management platform enables all stakeholders to make timely, informed decisions by integrating essential data and facilitating efficient workflows. From identifying high-risk patients to engaging members through personalised interventions, Canopy supports a proactive approach to healthcare.

Real-World Example: Consider a regional health plan that implemented Canopy to improve care coordination for patients with chronic conditions like diabetes. Before using Canopy, the health plan struggled with fragmented communication between care teams and inconsistent follow-ups. After integrating Canopy, the plan saw a 30% reduction in hospital readmissions and improved patient adherence to treatment plans, thanks to timely interventions and seamless data sharing between providers and case managers. This case highlights how coordinated care leads to better outcomes and cost savings across the healthcare continuum.

Effective healthcare requires seamless collaboration between providers, payers, and patients. The Canopy Care Management platform enables all stakeholders to make timely, informed decisions by integrating essential data and facilitating efficient workflows. From identifying high-risk patients to engaging members through personalised interventions, Canopy supports a proactive approach to healthcare.

What Makes Canopy Care Management Stand Out?

Customisable Care Plans & Assessments

Canopy offers a flexible, configurable platform that allows healthcare providers to design individualised care plans and assessments tailored to the unique needs of each patient. Whether it’s simple case management or comprehensive care planning, Canopy adapts to various healthcare models.

"Patients don't care about your policies. They care about how you treat them."

— Barbara Balik, healthcare consultant and author.

Health Risk Assessments (HRAs) Made Simple.

The platform streamlines the process of conducting HRAs and custom surveys. Healthcare administrators can easily create interactive forms that gather critical patient data, enabling them to stratify members by risk level and target interventions accordingly.

Seamless Integration of Data.

With Canopy, disparate data sources are unified into a consolidated view that includes member information, clinical data, and claims. This ensures healthcare providers have quick and easy access to the information they need, improving care delivery and patient outcomes.

Efficient Task Management & User-Friendly Dashboard.

Canopy simplifies case management through intuitive dashboards and task management tools. The "Work-At-A-Glance" feature allows case managers to view active cases, track upcoming reviews, and monitor scheduled activities effortlessly.

Secure Document Storage

Data security is a top priority. Canopy offers secure, native-format document storage linked directly to member or case records. The platform fully complies with healthcare data security regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and POPIA in South Africa, ensuring that sensitive patient information is handled with the highest standards of privacy and security. This compliance guarantees that all data exchanges and storage practices meet regulatory requirements, fostering trust with healthcare providers and patients alike. Additionally, files remain easily accessible to authorised personnel while maintaining strict data protection protocols. Data security is a top priority. Canopy offers secure, native-format document storage linked directly to member or case records. This ensures sensitive data remains protected while remaining easily accessible to authorised personnel.

Flexible Reporting & Analytics

Canopy’s powerful reporting tools empower medical schemes to analyse data in real time. This facilitates better decision-making, improves care delivery, and enhances member engagement.

The Benefits for Health Plans

By leveraging Canopy Care Management, health plans can:

• Identify and engage high-risk members to prevent unnecessary hospitalisations
• Streamline care coordination between providers, medical schemes, and patients
• Reduce administrative burdens with integrated data management
• Improve patient outcomes through personalised, data-driven care plans
• Cut operational costs by optimising workflows and resource utilisation
• Enhance patient satisfaction scores by offering more personalised and proactive care, leading to improved member retention and engagement

A Smarter Approach to Healthcare

At Smartchoice, we believe that better care coordination leads to better health outcomes. The Canopy Care Management platform empowers healthcare providers and medical schemes to deliver holistic, patient-centered care while simultaneously reducing costs.

Ready to transform your healthcare delivery? Contact Us today to learn how Smartchoice and Canopy can transform your care management strategy.