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PASSPORT Connectivity Services

Enterprise Interoperability and Digital Integration

As an authorised agent of PLEXIS Healthcare Systems, Smartchoice Technology provides Passport Connectivity Services—a powerful interoperability solution that simplifies data exchange, system integration, and digital transformation within the PLEXIS ecosystem.

Passport acts as a flexible, scalable communication layer, enabling real-time and batch integrations between PLEXIS core applications, third-party platforms, and in-house systems. By ensuring seamless connectivity, operational efficiency, and better data accessibility, Passport helps healthcare organisations streamline workflows, improve accuracy, and enhance experiences for members and providers.

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Passport Connectivity Hub

Real-time & Batch Integration Engine

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Clinical Systems

  • EHR/EMR Integration
  • Telehealth Platforms
  • Care Management
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Financial Systems

  • Claims Processing
  • Payment Systems
  • Billing & Invoicing
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Member Portal

  • WEBworks™
  • Mobile Access
  • Self-Service
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Provider Network

  • Provider Directory
  • Auth Management
  • Credentialing
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Partner Ecosystem

  • TPA Systems
  • Broker Tools
  • Analytics

Unmatched Flexibility and Scalability

Designed for maximum adaptability, Passport lets organisations customise workflows, automate data synchronisation, and optimise integrations to meet their unique needs. Whether connecting critical healthcare applications, simplifying administrative processes, or enabling instant data access, Passport delivers tailored interoperability solutions.

With its scalable architecture, Passport efficiently handles both high-volume batch processing and real-time transactions, giving healthcare administrators, medical schemes, and providers a future-proof digital infrastructure.

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PLEXIS WEBworks™ Extending Connectivity & Engagement

Integrated within Passport, PLEXIS WEBworks™ is a multi-solution portal that connects members, providers, health plans, health insurance brokers/intermediaries, and TPAs, fostering efficient communication and data sharing.


WEBworks™ Enhances Digital Integration Through:
  • Mobile Capabilities - Members can securely access personal details, provider information, claims history, ID cards, and costumisable data fields from any device (desktop, smartphone, or tablet).
  • Telehealth Integration - Supports remote healthcare access, patient education, and wellness programmes, boosting engagement and proactive health management.
  • Advanced Reporting & Role-Based Security - Provides real-time analytics, data visualisation, and secure access controls, ensuring compliance and operational transparency.
  • Automated Online Enrolment - Medical Schemes benefit from self-service healthcare platforms, improving enrolment efficiency for brokers and members alike, while reducing administrative costs.

Modernising Healthcare IT Infrastructure

In today’s data-driven healthcare landscape, seamless system integration is essential for smooth operations and maintaining data integrity. Passport breaks down data silos, reduces duplication, and ensures secure, real-time access to critical healthcare information. By bridging disparate platforms and applications, Passport enables organisations to streamline workflows, enhance interoperability, and create a unified data infrastructure that supports clinical, financial, and administrative processes.


A Catalyst for Digital Transformation

Passport plays a pivotal role in digital healthcare transformation, enabling medical schemes, providers, and healthcare administrators to optimise decision-making, enhance patient care, and achieve operational excellence. By seamlessly integrating clinical, financial, and administrative data, Passport fosters cohesive healthcare management, reducing inefficiencies and improving outcomes. Its interoperability framework ensures that healthcare organisations remain agile and future-ready, navigating the ever-evolving technological landscape with confidence.

Passport excels at creating a fluid connectivity environment, capable of handling both real-time (immediate) and batch (planned) data integrations. This dual capability ensures that organisations receive a continuous and uninterrupted flow of information. Passport emerges as a critical solution for modern healthcare organisations' complicated data landscape by improving operational processes and supporting better decision-making.

At the core of Passport's design is an extraordinary level of flexibility, allowing for a myriad of configurations to suit any need. From refining workflow tools to integrating seamlessly with PLEXIS applications and even custom or proprietary client systems, Passport's adaptability is unmatched. This flexibility guarantees that regardless of an organisation's unique requirements, Passport provides a bespoke solution, paving the way for enhanced digital infrastructure and operational efficiency.

Understanding the dynamic nature of healthcare organisations, Passport's architecture is built for scalability. As your organisation expands and the complexity of your data and systems increases, Passport scales alongside you. This ensures that the growing volume of data and the need for more sophisticated integrations are managed effectively, maintaining high performance and reliability without compromise.

Passport is more than just a bridge between applications and systems; it's a cornerstone for bolstering an organisation's digital infrastructure. By facilitating a seamless flow of data across a variety of platforms, Passport not only improves efficiency and operational agility but also enhances the competitive edge of healthcare organisations in a rapidly evolving digital landscape.

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